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Scope of Service

OUR MONTHLY PREVENTIVE MAINTENANCE CHECK INCLUDES:

General

Thorough Structural Survey:
Cracks, joinery, doors/windows, water ingress, mold, pest concerns

Air Con

AC Function & Noise Check:
Remote, drip, fan coil & condenser unit noise assessed.

Electrical

  • Check power plugs.
  • Check circuit breakers.
  • Check master switch, dimmers and switches

Lighting

Light Check:
We’ll ensure your home glows with secure sockets, switches that flick and bulbs that are bright –

Television

Seamless Viewing Essentials:
Ensure smooth TV experiences by checking the remote, UBC connection, fine-tuning channels, and aligning with standard setup.

Report

Post Inspection Rept:

Our engineer/Aftersales Director personally reviews maintenance checklists and sends you a monthly email report. It details any discovered defects and recommended repairs/modifications for household equipment, ensuring your property stays in top shape.

Water Heather

Thorough Component Inspection:
Filters, hoses, control circuit, flow rate, strainer, tank, and power checked for optimal performance.

Ceiling Fan

Check & Clean:
We check the speed regulation and clean the fan blades.

Sanitation

Sanitation Deep Clean & Checkup:
Thorough clean of basin P-trap, faucet filters, mixing valve, toilet tank. Check water hoses, adjust stoppers/flush ball.

OUR ADMINISTRATIVE SERVICES INCLUDE :

Accounting and bill payment

We centralize our accounting and billing systems so that no detail is missed! We protect your assets and finances to create a smooth and seamless experience for property owners.

Monthly Reports

Our internal team creates a monthly report every 30 days so that you can keep track of your properties, review bookings and maintenance updates.

Meet & Greet

Our team is available to meet and greet guests and owners upon request, with our big smiles and helping hands always at the ready.

Property Supervisor / Property Concierge / Portfolio Management / Housing Operations Management

We take care of all your property-related needs. From repairs to upgrades, we listen to your concerns and implement improvements as per your feedback, requirements and budget.

CLEANING SERVICE

Our detailed cleaning routine includes sweeping, vacuuming, mopping, and eliminating spider webs to keep your environment sanitary and sparkling. (Estimated duration: 2 hours per visit).

Includes:

  • Indoor Floor Sweep & Mop
  • Vacuuming
  • Spider Web Removal
  • Dusting Furniture
  • Make Up Beds
  • Countertop Cleaning
  • Window Cleaning

Our cleaning service excludes:

Outdoor floor cleaning, laundry service, ironing service, cooking, car wash, inside kitchen cabinets, air-con filter cleaning, ceiling fan cleaning, checking light bulbs etc.

GARDENING SERVICE

We maintain your beautiful home garden so that you can enjoy nature's abundant bounty in Phuket.

General

We take care of watering, weeding, leaf removal, ground maintenance, and debris removal – keeps your garden blooming.

Monthly

Grow & Bloom: We provide tailored fertilizing (urea & organic) based on garden and tree needs.

Healthy Greens: We shield your garden with environmentally friendly pest and disease control.

Expert Trimming: Skilled professionals handle tree trimming under 3 meters; quotes available for taller tasks.

Plant Care & Replacements: Need new plants or repairs? We offer custom solutions beyond our regular maintenance, with separate quotes for additional services.

Peace of Mind: We stand behind our work. If damage occurs due to our care, we’ll restore your garden to its original state.

Fortnightly

We handle the mowing, trimming, and organic fertilizing for a healthy, manicured space.

Annually

We handle seasonal needs – rain or shine – with top soil rebuilding and/or coconut mulching. Quotes provided as per request.

EXCEPT:

We maintain healthy plants nurtured with our approved methods. Exclusions include:

Past chemical exposure by others.

Natural disasters or other construction impact.

Improper planting by non-Phuket Marbella personnel.

Ageing plants we previously noted as declining.

SWIMMING POOL SERVICE

Scope of Service includes

Every Visit

Every Visit Sparkling Clean & Functioning:

Leaf removal: Keeping your pool debris-free.

pH & Chlorine check: Ensures proper chemical balance for a healthy swim.

Salt level adjustment (if applicable): Optimizes sanitation in saltwater pools.

Detailed log sheet: Track key data for consistent care.

List-based checks: Tailored tasks for every pool’s needs.

Jacuzzi button & light verification: Ensuring all functions operate smoothly.

Pool & Jacuzzi light inspection: Replacing bulbs as needed.

Equipment efficiency check: Pump & filter performance optimization.

Tile scrubbing & vacuuming: Leaving your pool sparkling clean.

Prompt damage reporting: Immediate communication for repairs.

Monthly

We conduct monthly maintenance for pool equipment to ensure optimal performance.

Remark:

Equipment and tools are provided by owner.

Pump and other repairs will be made at an extra cost.

Price includes cleaning chemicals.

PEST CONTROL SERVICE

Termite – Ant – Rodent – Cockroach – Mosquito

Our thorough monthly service tackles pests where they hide:

Internal & External Inspection: Identifying infestation areas.

Targeted Chemical Application: Walls, cement blocks, under roofs, and drilled wood furniture (as needed).

Soil Treatment: Protecting your property perimeter.

Underground Pipe Injection: Eliminating hidden threats.

Garden Spraying: Keeping ants and insects out of your haven.

Baiting: Strategically placed in kitchens and throughout your home to eradicate ants, cockroaches, and rodents.

Cleaning Up: Leaving your space spotless after treatment.

Remark:

Please note that our pest control service does not cover pre-existing termite damage to furniture or house architecture. We recommend a separate termite inspection and treatment if you suspect existing termite activity.

PROPERTY RENOVATION & REFURBISHMENT

We work on exteriors, roof restoration and interiors and other renovations. We conduct site surveys, damage investigations and feasibility studies. We have an experienced construction team and have built a reliable network of sub-contractors for your property.

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