GENERAL DUTIES:

Responsible for planning, directing, controlling and coordinating the activities of the Housekeeping Department, which includes host relations, housekeeping functions in guest rooms/villas, function rooms, public areas, resort offices, back of house areas and their surroundings. Additionally.

SPECIFIC DUTIES:

• To direct and coordinate all subordinate housekeeping staff to ensure that all day-to-day operational matters are handled on time and that guest expectations are met.
• To coordinate with the Hospitality Team to ensure that rooms are serviced and turned down according to guest requirements and vacant rooms are cleaned for new arrivals.
• To monitor the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
• To maintain systems to be able to handle day to day guest requests quickly and efficiently
• To prepare duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
• To ensure host uniforms are in good condition and laundered as per resort standards.
• Ensure guest laundry is laundered and delivered as per resort standards, and guests are billed accordingly.
• Ensure all hotel linen is in good condition and laundered as per resort standards.
• Maintain par stocks for all housekeeping operating equipment and supplies and re-orders as required.
• Monitor the standard of work carried out by contractors engaged by the resort to ensure that it meets the agreed quality.
• Direct and co-ordinate the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.

Qualification:

1. At least 5 years of experience in the position.

2.Hotel or villa experience.

3.Can communicate in English.

4.Having a driving license and owning a car will be an advantage.

5.Age 35-45 years.

Welfare & Benefit:

• Incentive
• Duty Meal 
• Transportation Allowance
• Gasoline Allowance (For only position has to travel to various properties)
• Uniform 
• Annual Year End Bonus
• Group Life & Personal Accident Insurance
• Social Insurance
• 16-Public Holiday
• At least 6-day Annual Vacation
• 2 weekly day-off
• 3-day paid leave for close relative’s Funeral
• 3-day paid leave for wedding
• Gift Set for Deliver (Maternity)
• Employee of the Quarter
• Employee of the Year 
• Diligence Allowance
• Employee Activities & Training
• Staff’s Party

Interested applicants are invited to send an updated CV with current photo to 

Human Resources Department:

Email: [email protected]